If a market is not determined earlier in the game, the company settles the result of the game once the normal duration (regular time) of the match is concluded, unless stated otherwise on the market description on the website.
Example 1: Match winner 1X2 market of an event is determined after the end of the normal duration (regular time) of the event. Football (Soccer) 1x2 Match Winner is determined after the 90 min, including any extra minutes called by the referee of the match as “normal duration”.
In case an event is driven to Overtime (when regular time does not decide the winner) all markets that are subject to “include overtime” are paid after the completion of the Overtime. Any penalty kicks (or other decider) may follow is not taken in consideration, unless clearly stated in the market.
Events not started on time for any reason or even postponed may be kept open and all bets remain valid if those kick off (start) within the next 48 hours from the official start time. In any other case, the company reserves, at its own discretion, the right to void all bets of such postponed events and refund the stakes to the customers.
Events abandoned after its starting time and get continued from the organizer within 48 hours from the official start time, the company reserves the right to keep all bets valid and settle according to this result.
Events abandoned after its starting time and not getting continued from the organizer within 48 hours, the company will settle all determined markets decided in the pitch and void the rest by refunding stakes to customers. However in cases like that, the company reserves, at its own discretion, the right to void all bets of such abandoned events and refund the stakes to the customers.
On above general rule there are exceptions as in:
Tennis games will be kept open with all bets valid until the officials or organizing body declares a winner. In such cases, the 48 hours rule is not valid. However and in case of a player retirement, all markets determined in the pitch are settled accordingly and all the rest declared void and null. For avoidance of doubt if a tennis player retired before the last point concluded, the match winner market is void, but all markets related to specific sets or games that are determined, are settled accordingly.
In case the following US Sports games such as MLB(or other Baseball leagues), NHL and NBA (NFL and MLS is not included in this rule) don’t kick off or are abandoned after kickoff and not resumed within the same day in the local time zone from the announced kick off time, all non-decided bets are void.
(e.g. if a football match is abandoned in the second half, the markets of the first half will be settled normally).
(e.g. in the example above, the markets of the second half have not decided) will be void and stakes will be refunded to customers).
In case of abandoned or postponed NFL(or other American Football) events, all markets are considered void unless the match continues in the same NFL(or other American Football) weekly schedule (Thursday - Wednesday local stadium time).
MLB(or other Baseball leagues): the Moneyline (Winner Market) is considered as decided if the officials of the league consider the game as finished and if:
at least 5 innings are completed
4.5 innings are completed and the home team (or the team batting second) is ahead. In all other cases, bets on Money Line, are settled as void.
For avoidance of doubt, bets on all other markets (e.g Totals, Spread etc) will stand, unless already decided, if:
at least 9 innings are completed
8.5 innings are completed and the home team (or the team batting second) is ahead.
In all other cases, bets are settled as void. In the event of a Mercy Rule being called, all bets will stand on the score at the time.
MLB(or other Baseball leagues), all Pitcher Lines (PL Markets for Moneyline, Spread and Totals) are void in case of change in the listed starting pitcher. Bets placed on Pitcher line markets will include the indication (PL) inside the betslip and the bet history pages. In case the (PL) indicator is not visible inside the betslip , the bet is placed on the Action Line and it will be settled accordingly. Action lines are settled based on the outcome of the event regardless of any pitcher changes. Any new offered pitcher lines will follow the above rules. Action lines are following the general rules with the exceptions regarding MLB(or other Baseball leagues), as above.
In Baseball and in case of a 7-inning game, bets on all markets will stand, unless already decided, if :
at least 7 innings are completed
6.5 innings are completed and the home team(or the team batting second) is ahead.
Exception is the Moneyline (Match Winner) that is considered as decided if:
at least 5 innings are completed
4.5 innings are completed and the home team (or the team batting second) is ahead.
In all other cases, bets on Money Line are settled as void.
1.2 The company reserves the right not to accept all or part of a bet without providing a reason to the customer. If a bet is not accepted, customer’s stakes are refunded
1.3 Before an event starts, the company reserves, at its own discretion, the right to void or cancel part or whole of a bet even after its acceptance without providing any reason to the customer.
After the event start, the company reserves, at its own discretion, the right to void or cancel part or whole of a bet, even after its acceptance and even after its settlement, if there is a valid reason for this, such as
● mistake in the wording (palpable error) of the event or the odds, or starting time.
● the customer attempt to bypass company limits (potential payout) and risk management by placing multiple identical or similar bets or opening multiple accounts
● the customer is getting advantage of any public announcement or secret information he has access to that determines the outcome of the bet.
● the customer combined related bets.
● the customer is actively participating in the event, such as Players, Referees, Managers or has direct or indirect relationships with events participants.
● the company suffers a technical error offering wrong odds or events.
● any other valid reason duly communicated to the customer upon request.
1.4 The maximum winnings per bet slip are ............... .. (...... .EUR).
1.5 Our company reserves the right to cancel all bets of an event, if there is any change regarding the venue of the event.
1.6 Our company reserves the right to cancel all bets if there are radical changes in the circumstances of an event such as the length of playing time, the distance in a race speed or the number of periods, etc.
1.7 In case our company suspect that a sports betting event is fraudulent or with high probability to be fixed thus the result to be known to certain individuals beforehand, the company reserves the right to:
● keep specific betting slips unsettled
● inform relevant regulatory bodies and authorities (ESSA, Sportradar, Federations) about, depends on what body or authority the company is regulated under and cooperating with
● wait until a verdict from those bodies or authorities is submitted as feedback
● settle or void the bet following the verdict of relevant bodies or authorities
1.8 In the event and during the bet placement process, the system is technically interrupted for any reason, the company will follow the standard checks, such as funds availability, price correctness, etc and reserves the right to accept or reject the bet accordingly. In such a case the customer needs to login as soon as the system is available and visit his betting history page to confirm if the bet has been accepted or not.
1.9 Any decision taken by the Video Assistant Referee (VAR) which conflicts with the original decision sanctioned by the officials on the pitch (including non-decisions like allowing play to continue before reviewing the video), thus altering the understood state of the match at the time of bet placement, will result in all bets placed in the timeframe between the actual occurrence of the original incident and the referee's final decision on the incident being deemed as void, unless the odds offered on the specific bet offer are unaffected by the use of VAR or have already been accounted for in the odds offered at the time of bet acceptance. Settlement on all other unrelated bet-offers, including those determined by any play between the time of the original incident and the decision following the VAR review, which are not influenced/altered by the VAR decision will stand.
For resulting purposes VAR reviews are to be considered as having happened at the time of the original incident for which the VAR would be eventually used even if play has not been immediately interrupted. The company reserves the right to reverse any previously settled offers where the settlement becomes inaccurate following the final referee decision, providing said decision is taken and communicated before the conclusion of the match and/or timeframe listed.
1.10 For user-experience purposes thus a better visual result, our company is applying two decimal digits truncation on the odds visible on screen. The Total Odds calculations are done using a sixth decimal digit rounding, whereas the Total Winning amount is always truncated to the second decimal digit. Any difference noticed, is just a product of the rounding rules explained herein.
1.11 The maximum time frame between the settlement of a betslip and a potential re-settlement, is 30 days.
1.12 The duration of Soccer Friendly Matches might not be standard (2x45) or might be modified during the match.
For LIVE markets, in case of incorrect initial format and/or the teams or referee decide to change the format during the game spontaneously and without notice, the company reserves the right to partially/fully void bets.
For both live and prematch bets, the following rules apply, in case of a match ending earlier than the 90 minutes:
If the match is finished by the referee in minute 79:00 or after, all markets are settled accordingly with the FT result. If the match is finished by the referee on 78:59 or before, all undecided markets will be settled as void.
In matches that are ABANDONED/STOPPED due to other reasons (fan riots, player fights, heavy injury, bad weather, floodlight failure etc), all undecided markets will be voided.
Supported match formats
Prematch matches with duration between 45 and 120 minutes.
Live matches with duration up to 90 minutes. The possible supported formats are 2x25, 2x30, 2x35, 2x40, 2x45, 3x30.
For matches with duration smaller than 45 minutes or bigger than 120 minutes, all prematch markets will be voided. In all other cases, bets will stand normally.
For format 3x30 (or other possible formats with 3 or more intervals), halftime’s duration will be calculated as ‘’Total match duration / 2’’.
Our company doesn’t take any responsibility over unexpected changes on formats and eventually relevant settlement based on our rules, the risk is on client’s side and it’s included in the acceptance of the T&C during their registration.
1.13 Long term Outright markets are subject to ‘Play-or-pay’ rule. Under the Play-or-Pay rule, bets on the participants of an Outright market, will stand normally even if the listed player was unable to take part in the competition, regardless of the reason (therefore settled as lost).
H2H (head to head) markets are excluded, therefore if any of the listed participants does not take part in the competition, the H2H markets in which he/she is involved, are settled as void.
Bets apply to regular time only. Own goals (based on official authority) omitted or count as “no Scorer” if the game has only “own goals”.
Betting First Goalscorer will be VOID if a player never plays or comes in the pitch after the first goal of the own goalfirgame has been scored, except in the case of an own goal, which is ignored.
Bets on Last Goalscorer will be VOID if a player never plays. Player to score apply for any player, whatever the time he entered the game.